Emirates receives three honours at Skytrax World Airline Awards 2022
Emirates has taken home three awards at the Skytrax World Airline Awards 2022, including World’s Best Economy Class, World’s Best Economy Class Catering, and for the 17 thconsecutive time, World’s Best Inflight Entertainment.
The awards are a testament to the airline’s commitment to offer the very best customer experience in the sky, where travellers in Economy Class can look forward to spacious cabins, carefully crafted menus, an unmatched range of in-flight entertainment choices, thoughtful amenities like kids toys, and much more.
At a time when cost-cutting has become the norm, the airline is making long-term investments to further elevate its product and service strategy in every cabin class.
This latest recognition from Skytrax comes on the heels of the airline’s recent announcement that it is investing over US$ 2 billion to enhance its inflight customer experience.
This includes one of the largest retrofit projects in aviation history spanning 120 aircraft which will soon sport the airline’s latest interior concepts, a new hospitality-focused service delivery model, and best-in-class product enhancements across all cabins, starting this year.
Emirates will also be investing over US$ 350 million in next-generation inflight entertainment systems with Thales for passengers to experience the airline’s massive library of 5,000 channels on high-definition screens, along with a host of other high-tech features on its incoming fleet of A350 aircraft.
Customers flying Emirates’ EconomyClass, no matter where they choose to travel on the airline’s 130 destination strong network, can look forward to a menu infused with regional and seasonal flavours, featuring hearty main dishes and sides, and an indulgent dessert inspired by their destination.
Emirates also prides itself in celebrating unique cultures and traditions from around the globe by offering signature dishes for occasions like Diwali, Christmas, Ramadan, Eid AlAdha, Lunar New Year and more recently, Oktoberfest and Onam.
Emirates offer one of the most comprehensive and state-of-the-art entertainment and communications services in the skies. ICE, the inflight entertainment system awarded by Skytrax for the 17th time this year, offersover 5,000 channels of entertainment, with 4,000 hours of movies and TV, and close to 3,500 hours of music and podcasts. Customers can also choose content in 40 languages.
In addition to entertainment, Emirates ice offers a range of other useful features, such as: the ability to check the status of your flight; a real-time view of the sky during take-off and landing from cameras fixed on the aircraft’s nose, tail and under belly; Emirates RED; the world’s first inflight TV shopping channel and LIVE
