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  • Opinion

AA Travenews The Essence of Customer Service- Mike Tavares

A while ago, I had the pleasure of lecturing the Master students at the International School of Hotel Management, Les Roches Marbella in Spain. Whilst on the Rooms Division Management class, we discussed the importance of Customer Service or, as I call it, Customer Care!

Whilst running my own business andcoaching my clients on sett… read more

  • Opinion

Togo ASKY ASKY CEO, ahares insights on Nigerian aviation challenges

Part 2 of the interview with the CEO ASKY Esayas WoldeMariam Hailu

In aviation, you are seen as one of the Nigerian specialists. How do you describe the Nigerian aviation environment in your own view as an observer?

It is a very big aviation market by the share, by the mobility, the people are very much travellers in Nigeria. In Nige… read more

  • Opinion

Nigeria Nanta NANTA: The defining moments and quest for mentorship

National Association of Nigeria Travel Agencies (NANTA) is about 47 years old, going to 48. The Association has contributed immensely to the history and growth of Nigerian travel and the tourism industry and does not gloat about it.

And until the brick breakers came to the Nigerian tourism space, NANTA rightly held a board po… read more

  • Opinion

Ethiopia Tourism Ethiopia Outrivaling together in tourism sector

Recently, Deputy Head of the Chinese Embassy in Ethiopia said that China is committed to working with Ethiopia in the field of tourism. Indeed, Ethiopia and China have the opportunity to work together in the tourism sector. According to the Deputy Head, the Ministry of Culture and Tourism of China has also identified Ethiopia as a new des… read more

  • Opinion

AA Travenews Travel Predictions 2024

You've heard the phrase 'new year, new me', right? Perhaps it’s a cliché, but it’s more relevant than ever. A whopping 68% of travellers believe they transform into the best version of themselves while roaming. But which version of themselves do they choose to showcase? With 62% relishing the cloak of anonymity that travel offers, 37% … read more

  • Opinion

Uganda Uganda Airlines We’re coming into Nigeria to make a difference – Uganda Airlines COO

Mr. Adedayo Olawuyi, Chief Commercial Officer (COO), Uganda Airlines, in this interview with OLUSEGUN KOIKI, spoke about the airline’s plans to commence direct flight service into Nigeria from its base in Entebbe, Uganda, the Nigerian markets, future of Uganda Airlines and the Single African Air Transport Market (SAATM) led by the African… read more

  • Opinion

AA Travenews Why are safaris so expensive?

Travel to popular African safari destinations from the U.S. is skyrocketing, according to recent data released by both U.S. travel insurance marketplace,, and SA Tourism. The numbers revealed that policy sales for destinations known for safari tourism more than tripled from 2020 to 2022, with South Africa, Kenya and Tanzania emer… read more

  • Rail
  • Opinion

AA Travenews The Railway, Instrument Of Sovereignty And Economic Take-Off Of Africa

The author François Nguilla Kooh, head of the cybersecurity division for the Société Nationale de Chemins de Fer de France (SNCF) group, has more than 25 years of experience in the field of research and new information technologies. Doctor in Computer Science, he holds a DEA in Artificial Intelligence, and an Executive MBA in Risk Management, In… read more

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