Opinion
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A while ago, I had the pleasure of lecturing the Master students at
the International School of Hotel Management, Les Roches Marbella in
Spain. Whilst on the Rooms Division Management class, we discussed the
importance of Customer Service or, as I call it, Customer Care!
Whilst running my own business andcoaching my clients on sett… read more
Part 2 of the interview with the CEO ASKY Esayas WoldeMariam Hailu
In aviation, you are seen as one of the Nigerian specialists. How do you describe the Nigerian aviation environment in your own view as an observer?
It is a very big aviation market by the share, by the mobility, the people are very much travellers in Nigeria. In Nige… read more
National Association of Nigeria Travel Agencies (NANTA) is about 47 years old, going to 48. The Association has contributed immensely to the history and growth of Nigerian travel and the tourism industry and does not gloat about it.
And until the brick breakers came to the Nigerian tourism space, NANTA rightly held a board po… read more
Recently, Deputy Head of the Chinese Embassy in Ethiopia said that China is committed to working with Ethiopia in the field of tourism. Indeed, Ethiopia and China have the opportunity to work together in the tourism sector. According to the Deputy Head, the Ministry of Culture and Tourism of China has also identified Ethiopia as a new des… read more
You've heard the phrase 'new year, new me', right? Perhaps it’s a
cliché, but it’s more relevant than ever. A whopping 68% of travellers
believe they transform into the best version of themselves while
roaming. But which version of themselves do they choose to showcase?
With 62% relishing the cloak of anonymity that travel offers, 37%
… read more
Mr. Adedayo Olawuyi, Chief Commercial Officer (COO), Uganda Airlines, in this interview with OLUSEGUN KOIKI, spoke about the airline’s plans to commence direct flight service into Nigeria from its base in Entebbe, Uganda, the Nigerian markets, future of Uganda Airlines and the Single African Air Transport Market (SAATM) led by the African… read more
Travel to popular African safari destinations from the U.S. is skyrocketing, according to recent data released by both U.S. travel insurance marketplace, Squaremouth.com, and SA Tourism. The numbers revealed that policy sales for destinations known for safari tourism more than tripled from 2020 to 2022, with South Africa, Kenya and Tanzania emer… read more
Mr. Femi Falana (SAN) has called for the suspension of flight operations into Nigeria by British Airways and Virgin Atlantic until such a time when Nigeria’s Air Peace is allowed to also fly on the Lagos-London route in accordance with the provisions of the Bilateral Air Services Agreement (BASA) signed by Nigeria and United Kingdom. The e… read more
The author François Nguilla Kooh, head of the cybersecurity division for the Société Nationale de Chemins de Fer de France (SNCF) group, has more than 25 years of experience in the field of research and new information technologies. Doctor in Computer Science, he holds a DEA in Artificial Intelligence, and an Executive MBA in Risk Management, In… read more
The cost of intra-Africa travel has been a subject of much debate in recent years, with tourism professionals suggesting it is holding back the immense potential of Africa as a tourism destination.
As the BBC recently reported, flying from Berlin, the capital of Germany, to Istanbul, Turkey's largest city, might cost you around $150 for a … read more