Digital Transformation Secrets with Tipping Point leadership create new success stories for hotels
Awesome leadership is to create an inside-out culture where the people in your charge feel like they are part of something bigger than themselves.
It all starts with building relationships and making friends first.
Great leaders in the hotel industry started by creating an inside-out culture.
- J. W “Bill” Marriott; “Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they’ll treat the customers right. And if customers are treated right, they’ll come back.”
- Sir Richard Branson; “Train your people well enough so they can leave, treat them well enough so they don’t want to.”
- Maya Angelou told us what leadership is all about; “People will forget what you said, forget what you did, but people will never forget how you made them feel.”
Let’s dive into how to create a new innovative inside-out culture for your hotel.
Digital Transformation Secrets with Tipping Point Leadership Create new Success Stories for Hotels
Leadership starts with understanding the value of building relationships and making friends first. And from there start to understand how to inspire and motivate people’s beliefs and feelings.
To make a shift towards tipping point leadership we look at a framework that is created to transform leadership strength and achieve a higher impact with a lower investment of time.
This is a shift that helps leaders release the unexploited talent and energy within their hotel.
If you start building a relationship and make friends with employees first this creates a shift toward feeling more trust towards the leader. And employees will then start to feel more inspired and act with commitment.
The tipping point leadership shift looks at four questions;
- ELIMINATE -Which acts and activities do you as a hotel leader invest your time and intelligence in that should be eliminated?
- REDUCE -Which acts and activities do you as a hotel leader invest your time and intelligence in that should be reduced well below their current level?
- RAISE -Which acts and activities do you as a hotel leader invest your time and intelligence in that should be raised well above their current level?
- CREATE -Which acts and activities should you as a hotel leader invest your time and intelligence in that you currently don’t undertake?
