Kempinski Hotels selects Sabre technology to upgrade customer booking experience
Sabre Corporation, a leading software and technology provider that powers the global travel industry, has announced an enhanced agreement with Kempinski Hotels, the Europe’s oldest luxury hotel company, to enable the luxury hotel chain to upgrade its customer booking experience.
Kempinski Hotels, which celebrated its 125th anniversary in 2022, launched a contemporary new website, powered by Sabre’s state-of-the-art SynXis Custom Booking Engine. Through this innovative solution, Kempinski Hotels has been able to create its own bespoke user design and experience, with features including soft date availability search, upsell capability, and the ability to engage and convert shoppers to bookers using modern ecommerce features such as price comparison and alternate availability.
Additionally, through the use of Sabre’s Data Warehouse solution, Kempinski is able to connect its CRS directly with its Guest Intelligence System, thereby enabling the best-in-class technology solutions to work seamlessly together and allowing Kempinski to build its own internal reports based on the data received.
