Zimbabwe Applies 15.5% VAT to Key Tourism Services: What African Operators Need to Know
Those booking trips to Zimbabwe in 2026 face an important regulatory update that will influence overall travel costs: from 1 January 2026, a range of tourism services that were previously zero-rated for Value Added Tax (VAT) are now subject to a 15.5% VAT. The adjustment, part of Zimbabwe’s 2026 National Budget, means travel companies must revisit their pricing structures for both confirmed and upcoming bookings. This shift, while modest in its rate increase—from 15% to 15.5%—carries consequences for pricing transparency and competitiveness in the regional safari market.
Under the new framework, several core components of Zimbabwe’s tourism sector have moved from VAT exemption to standard-rated supply. This change means that VAT now applies to services where it was not previously charged. The update touches on a broad spectrum of offerings, including safari packages, guided tours, accommodation (especially lodge packages), transfers, car hire, and destination management services. Notably, the rule extends to many services marketed to non-resident travellers, which is a key consideration for operators serving international clients.
For African tourism professionals working with Zimbabwe’s inbound market, the implications are significant. Operators must now ensure that quoted prices clearly indicate whether VAT is included or exclusive. This is particularly pertinent for itineraries featuring high-value elements such as bespoke safaris or multi-night lodge stays, where the additional tax can have a visible impact on final costs. The need for transparent communication has never been greater: clients should be advised to verify how VAT is reflected on invoices and whether it applies to deposits that have already been paid for future travel.
Although the VAT rate adjustment does not introduce brand-new taxes or fees, it is a recalibration of the existing VAT framework as it applies to the tourism sector. The shift aligns Zimbabwe more closely with regional VAT practices, but it also challenges operators to remain competitive amid rising operational costs. Some businesses, especially those catering to international markets, may need to rethink their package structuring or consider value-added offerings to cushion the impact for their guests.
For the end customer, the overall increase in trip costs will be moderate but noticeable—particularly for premium experiences. African tourism sellers are encouraged to proactively brief clients about the change, emphasizing that the update is a matter of regulatory compliance rather than a sudden price hike. By addressing questions such as whether VAT applies to bookings made before the new rule took effect, or clarifying payment schedules, agents can help manage expectations and avoid surprises at payment or check-in stages.
Despite the adjustment, Zimbabwe retains its reputation as a highly attractive destination for safari and adventure travel. Iconic sites such as Victoria Falls, Hwange National Park, and Mana Pools continue to deliver exceptional value and world-class experiences. The destination’s enduring appeal, combined with the professionalism of local operators, ensures that Zimbabwe remains a top choice for travelers seeking authentic wildlife and cultural encounters in Southern Africa.
Looking ahead, this VAT policy change prompts the African tourism sector to reflect on how fiscal policy and operational realities intersect. The move underscores the importance of robust, adaptable pricing models and transparent customer communication. For those prepared to navigate the new rules, Zimbabwe’s tourism market still promises strong returns and the kind of visitor experiences that keep the continent at the forefront of global travel trends.
