Mövenpick Ambassador Hotel Accra celebrating a decade of doing the ordinary in extraordinary ways
For ten years, Mövenpick Ambassador Hotel, Accra has been at the fore of providing unparalleled hospitality services making it one of Ghana’s finest accommodation facility. The hotel has begun celebrations of its tenth anniversary with the launch of activities and anniversary logo.
At a media briefing today, Minister of Tourism, Arts and Culture, Dr. Ibrahim Mohammed Awal impressed upon management and staff of the hotel to continue to be a beacon of excellent a customer service delivery, saying that it is only when service exceeds guests’ expectations that Ghana becomes a competitive tourism and hospitality destination.
“Let the discipline that has brought you this far, permeate the next 10 years. In this regard, I want you to pay attention to customer care. We are in a global village competing for the same customers so how we diiferentiate your hoytel from others is how you treat the customer. Customer care, training and building capacity of staff should be paramount for the next ten years and beyond.
“May the next ten years and beyond bring more creativity, excellent service, profitability and care for everyone within this company,” he said.
The Mövenpick Ambassador Hotel Accra Story as retold by General Manager, Deborah Siversten
A vision once sold in the late 90s (1998), along with one man’s
willingness to pioneer government’s desire to restore the once vibrant
Ambassador Hotel, has today become a genuine success.
The year 2011 is a significant milestone in the history of the Mövenpick
Ambassador Hotel Accra. When the Saudi Prince Al Waleed bin Talal Al
Saud re-opened the hotel under the global Swiss brand, a national
landmark, once graced in splendour, was reborn. And like the phoenix
rising from the ashes, continues to serve as a beacon of excellence in
the tourism and hospitality industry of Ghana. Indeed, our history is
deeply woven in the fabric of Ghana’s Independence and our heritage
continues to link our past, present and future.
Mövenpick Accra Hotel History
Gifted to the government of Ghana upon attainment of its independence in
1957, the once vibrant Ambassador Hotel stood tall with 150 rooms, 4
floors and beautiful gardens graced with several colourful birds. The
hotel played host to several high-level social events at a time the
country was filled with hope and aspirations to not only attain
political freedom, but economic liberation/progress. Today, we are
honoured to have in our midst, Mr. Joseph Hammond, who not only worked
studiously for the grand hotel then, but fought for this country and the
welfare of staff as a leader of the union.
A number of the paintings, crafts and artefacts from the Ambassador Hotel have been lovingly restored and are currently on display at the hotel. This mural on the right is one such treasure. Although the original succumbed to deterioration over time, this replica was repainted by students of the original artist, Kofi Antubam – people who knew him best and believed in him as an exponent of Ghanaian culture and of international repute.
