Green Africa earns 82.37% OTP in six months
Green Africa Airways has recorded 82.37 per cent On Time Departure (OTP) between June and November 2022. The airline who disclosed this in a statement issued by Omolara Kehinde, its Brand and Marketing Specialist said that within the period, the airline had 3,404 flight operations.
With this, the airline emerged as one of the topmost OTP carriers in the domestic market.
The airline, which prides itself as a value carrier, commenced operations in August 2021 and has quietly earned its place as a top player in delivering on-time and reliable services to its customers.
Kehinde noted that the result was the highest reported OTP record in the Nigerian aviation industry during the period, thereby earning the new airline the title of “Nigeria’s New King of OTP.”
She added that the result was also remarkable by global standards and noteworthy considering some of the unique challenges airlines in the region are confronted with, which included fuel shortage, infrastructure limitations, and many others.
A closer look at the airline’s OTP on a route-by-route basis also shows that the Lagos-Abuja flight Q9 300 is Green Africa’s first flight in the morning.
The flight, which currently departs at 5:50 a.m., has become quite popular for customers who need to be in Abuja first thing in the morning but wanted to avoid the additional cost of booking a hotel room for an overnight stay.
Out of the 183 departures of Q9 300 during the six months, the flight left on time approximately 166 times, which translates to an on-time performance of 90.71 percent.
Also, Lagos-Port Harcourt flight Q9 322 enjoys an OTP of over 90 percent, while customers on the LOS-ILR-ABV (Q9 304/305/311/312), AKR-ABV (Q9 315/316), and BNI-ABV (Q9 313/314) can also count on their flights leaving on time, almost every time.
The statement added: “This is not to say Green Africa has had an easy ride since its inception in 2021. The value carrier, which had a very strong start operationally, soon had to contend with its own fair share of challenges, like every new company.
“Some of the issues in its early days were around refunds due to flight cancellations and poor market understanding of its unbundled products and no-frill model. Green Africa, in response, regrouped and as stated by its Founder, Babawande Afolabi, in the first year gVersary email to customers, quickly made some key adjustments.
“All refunds were cleared, and the network was revamped to build in additional buffers to better manage operational disruptions. A more targeted campaign was done to educate customers about its products, and customers have now come to appreciate the freedom to only pay for what they need on a flight.”
Kehinde stated that the unbundled model of Green Africa has made customers fly cheaper at least by 25 percent than the average fares in the market.
Kehinde added that the airline is determined to connect air travellers to their dreams and loved ones by providing them with an on-time and reliable service.
