Dees Travels Unveils AI-Powered Travel Assistant to Transform Nigerian Travel Services
In a bold move to remain at the forefront of Nigeria’s evolving travel industry, Dees Travels and Tours has introduced an innovative AI-powered travel assistant. This new development was announced during an exclusive Travel Partners and Stakeholders Roundtable held in Lagos, where key players across the travel ecosystem gathered to discuss challenges, opportunities, and strategies for future growth.
The managing director of Dees Travels, Daisi Olotu, described the roundtable as a strategic platform designed to foster collaboration and strengthen relationships with trusted partners. Recognizing the rising pressures of pricing volatility, system efficiency issues, and growing customer expectations, Olotu emphasized that these challenges have propelled the company to invest in advanced systems and innovative solutions aimed at ensuring long-term stability and growth.
“The roundtable wasn’t a formal presentation; it was a deliberate conversation with our partners to align expectations, strengthen trust, and prepare for the future,” Olotu explained. He highlighted that Dees Travels’ commitment lies in combining innovation with reliable service, ensuring that both clients and partners benefit from seamless solutions in an increasingly competitive market.
At the heart of the company’s innovation strategy is the unveiling of its AI-powered travel assistant. Designed to provide personalized support, this intelligent tool allows partners and clients to make bookings, access travel services, and receive real-time assistance with unmatched speed and accuracy. Olotu made it clear that the goal of this technology is not to replace human connections but to enhance them, stating, “The human element remains central to what we do. AI is here to support, not substitute, trusted relationships.”
In addition to the AI travel assistant, Dees Travels announced the launch of the Sapphire Lounge at the International Airport Terminal 2. This premium lounge, which offers discounted access exclusively for Dees Travels’ clients, is part of the company’s value-added services aimed at elevating the travel experience for its customers. Modebola Olotu, the executive director of Dees Travels, highlighted the lounge as a step toward ensuring comfort and convenience for travelers, reflecting the company’s dedication to client satisfaction.
During the roundtable, participants also discussed significant shifts in the travel industry, particularly the transition from traditional Global Distribution System (GDS) models to New Distribution Capability (NDC) frameworks. These emerging technologies and distribution channels are reshaping the way travel agencies operate, urging them to adapt quickly to meet the demands of a digitally-driven market. Dees Travels’ strategic investment in AI and innovative tools positions the company as a leader in navigating these industry changes.
For African tourism professionals, this development underscores the importance of embracing technology to remain competitive while maintaining the personalized touch that defines trusted relationships. Dees Travels’ forward-thinking approach serves as a model for other agencies across the region, demonstrating how innovation and collaboration can drive growth in a challenging yet opportunity-filled landscape.
With its focus on stability, customer-centric solutions, and industry partnerships, Dees Travels solidifies its reputation as a reliable engine of growth for Nigeria’s travel sector. The AI-powered assistant and Sapphire Lounge are just the beginning of a series of strategic initiatives aimed at redefining the future of travel in the region.
